Bangor Savings Bank Privacy Notice

 

Facts: What does Bangor Saving Bank do with your Personal Information?

 

Why

Financial companies choose how they share your personal information. Federal law gives consumers
the right to limit some but not all sharing. Federal law also requires us to tell you how we collect,
share, and protect your personal information. Please read this notice carefully to understand what we
do.

What

The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

 

How

All financial companies need to share customers’ personal information to run their everyday business.
In the section below, we list the reasons financial companies can share their customers’ personal
information, the reasons Bangor Savings Bank chooses to share, and whether you can limit this sharing.

 

Reasons we can share your personal information Does Bangor Savings Bank share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes  No
For our marketing purposes – to offer our products and services to you Yes Yes
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share
For nonaffiliates to market you No We don’t share
To limit our sharing:

 

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

 

Questions?

Who we are?  
Who is providing this notice? Bangor Savings Bank
What we do?
How does Bangor Savings Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal and state law. These measures include encryption of data at rest and in transit, computer safeguards, secured files and buildings, and role-based access controls. Internal access to customer information is restricted to employees who require access to provide service to our customers and is subject to periodic access reviews. We also maintain an Incident Response Plan to respond to security incidents appropriately.
How does Bangor Savings Bank collect my personal information? We collect your personal information, for example, when you

  • open an account or deposit money
  • make a wire transfer or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes–information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include Bangor Bancorp, MHC, our parent company, and Bangor Wealth Management of New Hampshire LLC, a whollyowned subsidiary of Bangor Savings Bank.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. Bangor Savings Bank does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Bangor Savings Bank does not jointly market.

 

Other Important Information

For California Residents Only: Under California law, we will not share information we collect about you with companies outside of Bangor Savings Bank, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law.

For Maine Residents Only: Bangor Savings Bank complies with the Maine Security Breach Notification Act and will provide required notices to customers and regulators in the event of certain data breaches, consistent with state law.

For Nevada Residents Only: Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: aginfo@ag.nv.gov; Bangor Savings Bank, 24 Hamlin Way, Bangor, ME 04401.

For Vermont Residents Only:

We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

Third-Party Providers:

When you access Bangor Savings Bank products through a partner, Bangor Savings Bank requires these partners to follow contractual and regulatory obligations, including data protection, security, and confidentiality measures, to safeguard your personal information.

Additional information concerning our privacy policies can be found at www.bangor.com or call Bangor Support at 1-877-226-4671.